Tag Archives: delhi metro

Metro Cannot Substitute Commuter Rail: Indiscriminate extension of Delhi Metro to Satellite Cities is a bad idea!

Dear Section Editor, Thank you for soliciting comments of viewers. Part – I of your special story talks about the current and prospective network of the Delhi Metro. It is impressive by all means. Yet there are many problems with the … Continue reading

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When Brands Fail Their Loyalists : Dilemmas of a Delhi Metro ‘fan’

Aren’t we taught in marketing classes the importance of customer loyalty, a sort of holy grail for brand managers. And yes I firmly to believe that many brands have loyalists who are not only regular users but sort of evangelists. … Continue reading

Posted in Public Transportation | Tagged , , | 5 Comments